DTC Connect
Technology

Indian D2C brands using Freshchat

99 of the 34,822 Indian D2C brands DTC Connect tracks use Freshchat, 0.3% of the database. Apparel is the largest category with 26 brands (26%), followed by Home & Garden with 13. Most are based in Bengaluru, Delhi and Mumbai. Compared with all tracked brands, these brands are 84.4x as likely to also use Freshdesk (24 of them do). 16 have a full profile with traffic, Instagram or description data; those are listed first.

Top categories

  • Apparel26 · 26%
  • Home & Garden13 · 13%
  • Beauty & Fitness8 · 8%
  • Food & Drink7 · 7%
  • Computers6 · 6%
  • Business & Industrial4 · 4%
  • Health4 · 4%
  • Arts & Entertainment3 · 3%

Top cities

Tools these brands over-index on

Ecommerce platforms

  • Shopify69 · 70%
  • Magento30 · 30%
  • X-Cart2 · 2%
  • Salesforce Commerce Cloud1 · 1%

Top 36 of 99 brands

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